So we have been here all day waiting for the surgeon to come in up here at ut and listened to all the excuses, he will be here at lunch, he will be here at 3, for sure at 5 when the office closes, oh he has a surgery, he has another surgery. Okay I get it things come up and things happen. As a nurse I can respect and understand that. But when that nurse walked in and said that Shes so sorry to have to tell me but the surgeon has already came up and gone, I swear I think my head spent around several times.
It is crazy to wait on someone so long, here all the promises to be here and then them not show up. Where the heck is their empathy!!! Needless to say I was beyond mad, it was one thing being treated like a nobody at his office, but to be sick enough to be admitted to the hospital and still not be special enough for him to grace us with his presence!!! OH BULL!!
Called the patient advocate and had DR Angel reported she was furious, she was like this is not even the first complaint she has had on him this week!! She filled the complaint with the chief of staff, UT board, and patient safety board. Im so glad that we have got something done. But even threw all my tears I have no idea what to do next, these are the only Doctor surgeons for peds around here.
Once again, we have hit a dead end!
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